Sub-processors

Effective date: June 18, 2026 Last updated: June 18, 2026

What is a Sub-processor

A "Sub-processor" is any third-party service we use to process personal data on our behalf in providing GENE Blocks Studio and the gene-wp.com website (together, the "Service").

This page lists our current Sub-processors. We update it when we add, change, or remove a Sub-processor.

Current Sub-processors

Vendor	Purpose	Data processed	Location	GDPR safeguards
Freemius Inc.	Billing, license validation, plugin updates	Email, billing details, license key, site URL, plugin/WP version	USA (Delaware)	Standard Contractual Clauses; vendor DPA available
Xserver Inc.	gene-wp.com web hosting	Web logs, page visits	Japan	Data stored in Japan
SAKURA Internet Inc.	Account, billing, and support emails	Email address, message content	Japan	Data stored in Japan
Google Analytics _(only with consent)_	Site analytics	Pseudonymous identifiers, page visits, IP-derived approximate location	USA	SCCs; IP anonymisation enabled

Notifications of changes

When we add or replace a Sub-processor, we update the table above. If you have a Data Processing Agreement with us, you can request advance notification of material changes by emailing contact-web@onecraft-ne.jp.

Cross-border transfers

When personal data is transferred from the EEA, UK, or Switzerland to a country without an adequacy decision (notably to vendors in the United States), we rely on:

Standard Contractual Clauses (SCCs) approved by the European Commission
UK Addendum for UK transfers
Additional safeguards required after Schrems II, where applicable

Data Processing Agreement

We sign Data Processing Agreements (DPAs) with our Sub-processors that handle personal data on our behalf. Customers can request our DPA template by writing to contact-web@onecraft-ne.jp.

Contact

Email: contact-web@onecraft-ne.jp